Last Updated: November 1, 2025
Introduction
Trovio (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our app, website, and related services (collectively, the “Service”).
Information We Collect
- Account Information: Your name, email address, and login credentials when you sign in using Google or another provider.
- Usage Data: Information about how you interact with Trovio, such as features you use, pages you visit, and device details.
- Uploaded Content: Images or item data that you upload for analysis.
- Analytics Data: Non-identifiable usage metrics that help us improve performance and reliability.
How We Use Information
- Provide, maintain, and improve the Trovio Service.
- Personalize your experience and display relevant results.
- Communicate updates, feature improvements, and support information.
- Ensure security, prevent fraud, and comply with legal obligations.
Data Sharing and Disclosure
We do not sell or share your personal information with third parties for marketing. We may share data only when:
- Required by law or legal process.
- Needed to maintain, secure, or troubleshoot the app (with trusted partners under confidentiality agreements).
- You give explicit consent (e.g., when connecting to Google Sheets export).
Google User Data
Trovio’s use and transfer of information received from Google APIs adhere to the Google API Services User Data Policy, including the Limited Use requirements. We only use your Google data to authenticate your account and, when authorized, export your Trovio data to Google Sheets.
Data Retention
We retain user data only as long as necessary to provide the Service or as required by law. You can request deletion of your account and associated data at any time by contacting us.
Security
We use industry-standard encryption and secure hosting to protect data in transit and at rest. However, no online service is completely secure, and we cannot guarantee absolute protection.
Your Rights
- Access, correct, or delete your information.
- Withdraw consent for data use at any time.
- Contact us for assistance or privacy inquiries at support@mytrovio.com.
Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with a new “Last Updated” date.